Frequently asked questions
Everything you need to know before your visit to Ongles Rivières at Centre Les Rivières.
Where is Ongles Rivières located?
Ongles Rivières is at Centre Les Rivières, 4225 boulevard des Forges, Trois-Rivières, QC G8Y 1W2. The salon is accessible directly from the shopping centre.
What are your opening hours?
We're open Monday to Wednesday 9:30 a.m.–5:30 p.m., Thursday and Friday 9 a.m.–9 p.m., Saturday 9 a.m.–5 p.m., and Sunday 10 a.m.–5 p.m.
How do I book an appointment?
Book online from our Book Online page, or phone (819) 378-8228. Walk-in visits are accepted based on availability.
Is there parking?
Yes. Centre Les Rivières offers plenty of free parking, just steps from the salon entrance.
How do I get there by public transit?
Centre Les Rivières is served by the Trois-Rivières bus network. Get off at the shopping-centre stop, then head to the salon inside.
Should I expect a wait on weekends?
Weekends are busier, especially Saturday. Walk-ins are welcome based on availability, but a reservation secures your time slot.
Do I need to leave a deposit?
Most everyday services require no deposit. For group appointments or extended services a deposit may be requested; we'll let you know when you book.
What is your cancellation policy?
You can reschedule or cancel your appointment. A few hours' notice helps us offer the slot to another client; a phone call is enough.
How much does a full set cost?
The price varies with the service and finishes you choose. A full set starts at an affordable rate, and a fill costs less than a new set. See the Services page for current pricing.
Does nail art cost extra?
Solid colours are included. Elaborate nail-art designs may carry an extra charge based on time and complexity; ask for an estimate before we begin.
Can I choose my technician?
Yes. Share your preference when booking and we'll try to pair you with the same technician, subject to availability.
Do you offer gel polish for manicures?
Yes. Manicures are available with regular polish or long-wearing gel polish. Tell us your choice and we'll suggest the most suitable option.
What services do you offer?
We offer nail enhancements (full set), fills, hand care and foot care. All the details are on our Services page.
Do you take walk-ins or is it appointment only?
Both. We welcome walk-ins when we have availability, and we recommend booking ahead to guarantee your time slot, especially evenings and weekends.
How do you keep tools and stations clean?
Hygiene is our priority. Tools are disinfected after every use, pedicure stations are sanitized between clients, and we use dedicated disinfection stations.
Do you sell gift cards?
Yes. Gift cards are available online for any amount you choose (delivered by email) or in person at the salon.
Do you speak French and English?
Yes. Our team welcomes you in both French and English.
How often should I get a fill?
Usually every 2 to 3 weeks, to keep your set looking neat and strong.
What if I'm not completely happy with my service?
Let us know before you leave — we'll gladly fix anything that isn't quite right.
What payment methods do you accept?
We accept common payment methods: cash, debit, major credit cards, and contactless or mobile payments (Apple Pay, Google Pay).
Do you reduce dust during filing?
Yes. Every manicure station has a dust collector that draws in particles during filing, for cleaner air and a more comfortable service.
What if I have sensitive nails or allergies?
Let your technician know before your appointment. We can adapt products and techniques, and offer options free of certain common ingredients on request.